Recent Feedback
Feedback indicates that some patients would prefer a face-to-face appointment but were offered a telephone appointment. We provide both face-to-face and telephone appointments, please explain your preferred option when requesting an appointment either via askmygp or over the telephone. We are happy to accommodate your preferred option.
Apology regarding coding error at recent flu clinic
Apologies to our patients who attended for a flu vaccine appointment this flu campaign but who weren’t eligible owing to a historic pregnancy code on their record. We are working to resolve this coding issue for next flu campaign.
New Nurse Associate
We are pleased to advise we have recruited a Nurse Associate to join our team which will enable us to increase our provision of blood tests, vaccinations and injections such as B12. We note, the feedback that the wait for a routine nurse appointment has been longer then usual in recent weeks.
Recent feedback on interconnecting doors
Thank you to the patient who feedback concerns around privacy and dignity owing to one of our interconnecting doors having a glass panel. We have now covered over the glass, to help ensure our patients privacy and dignity.