Using an online form
There are many things you can do online at our surgery. Some tasks you can do using a website called askmyGP where you can:
- request an appointment
- request a sick note
- ask about test results
- contact us about an admin request
You don’t need an account to use this website.
Using your NHS account
There are other tasks you can do online, like:
- order repeat prescriptions
- view your test results
- see parts of your health record
- check or cancel appointments
- see your vaccination record
For these, you can use your NHS account. You can access this using the NHS website or NHS App.
Setting up an NHS account
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
MyMFT – the Hospital App
Greater Manchester hospitals use the MyMFT app.
MyMFT hospital app just holds information about your hospital care. It is not linked with the NHS App or the practice’s EMIS medical record system.
All the information from your hospital care, including test results, letters about your hospital admission or recent out-patient appointment, is uploaded to the MyMFT app for you to see first. That information is then sent to the practice electronically, in batches. We receive over 2000 hospital letters and results every week, so it can take several days for that information to be carefully coded and accurately added to each patient’s medical record.
If you are want to discuss information about your hospital care that you can see in your MyMFT app, please check in your NHS App to see whether or not the practice has that information in your record before you contact us. It is also standard NHS procedure for the doctor (or nurse) who has ordered tests or investigations, to explain those results to you. That means you should either receive a letter from the hospital clinic about those test results, or they will be discussed with you at your next outpatient appointment. Your GP only receives this information after you have received it; not before.